Payment Policy

Thank you for shopping at Veoora! We are committed to providing a smooth and secure payment experience for all our customers. Below is everything you need to know about our payment policy.

1. Accepted Payment Methods

We accept the following payment methods on our website to ensure maximum convenience for our customers:

Credit & Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and apple pay, Discover, MasterCard.
PayPal: A fast, easy, and secure way to pay.

2. Payment Authorization

When you place an order with us, we immediately authorize your payment. However, your card will not be charged until your order is confirmed and processed.

If there are any issues with payment authorization, you will be contacted directly to resolve the issue. In the case that we do not receive a response within 48 hours, your order may be cancelled.

3. Currency & Taxes

All prices on Veoora are listed in GBP (Pounds Sterling). The price you see is the final price you will pay, including the required UK VAT.

  • VAT: All applicable VAT is included in the product prices displayed on the site.

4. Order Cut-Off Time

To ensure timely processing, all orders must be placed before 5:00 PM (UK time). Orders received after 5:00 PM will be processed the following business day.

5. Order Processing & Shipping Times

  • Order Processing: Orders are typically processed within 1-3 business days.
  • Shipping Time: After processing, orders are shipped within 4-7 business days. Total delivery time is approximately 5-10 business days from the time you place your order.

6. Payment Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your order details and an estimated delivery time. If you do not receive an order confirmation, please check your spam folder or contact us at support@veoora.shop.

7. Shipping Information

We offer Free Shipping on all orders within the United Kingdom.

Please note that we currently only ship to locations within the United Kingdom.

8. Payment Security

At Veoora, we take the security of your payment information very seriously. All transactions on our site are protected using SSL encryption. We do not store any of your payment information, and all payment transactions are processed securely via trusted third-party payment gateways.

9. Payment Issues

If you experience any issues while making a payment or during the checkout process, please do not hesitate to contact our customer service team at support@veoora.shop or by phone at +44 7360 254317. We are available Monday to Friday from 9:00 AM to 5:00 PM (UK time) to assist you with any payment-related inquiries.

Thank you for choosing Veoora for your fashion needs. We strive to provide a smooth and secure shopping experience, and we're always here to help if you have any questions!

Veoora
77 Manchester Rd, Kearsley, Bolton BL4 8QJ, UK
Phone: +44 7360 254317
Email: support@veoora.shop
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (UK time)